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Angry Redneck vs Dell Tech SupportHe left it on all night without trying to hold the power button down at least once? Genius. |
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Comments to Angry Redneck vs Dell Tech Support
I love this guy soo much. hes as hilarious as those guys who always bother Mr burgis. those radio guys who do the prank calls and then mr burgis flips out and turns into a racist.
He is a fucking tard but what exactly makes him a redneck?
The accent.
I would have milked it a lot longer
At 1.50 a min of course he's gonna stay on the line for as long as possible
LOL! What a fucking dumb ass.
"do you know what a human is?"
If you guys only knew. Unfortunately, as much as I'd have loved to fuck with this guy, I'd have had to warn him three times to watch his language, then hang up on him, company policy. Though that might be better, then he'd have to go to the back of the queue again. Should have just told him to use the RTFM fix for his IDtenT error (that's ID10T for those that don't know or are as dumb as this guy and can't figure it out).
tech support sucks cock... I used to work for Xcel Energy, by the way they CANNOT hang up on you, so you can sit there and talk as much shit as you want to curse them out what ever, but don't make threats to hurt or endanger them or their property, other than that you can fuck with them as much as you want to.
I work in support too. And sure, they cant hang up on you. But we sure have a laugh about it after the caller hangs up ;) Nicely handled by the way. Give that dude a bonus.
I was talking to my bro about customer support, this is his comment...
"I will dig ditches before I do end user support again."
I can hang up on a customer that is using language like that, I just have to read him a warning script twice, on the third time I get to hang up. And customer service and tech support isn't that bad. Sure, you get the occasional asswipe with less manners than remaining brain cells, but most of the people just have a problem that they want fixed. I have yet to have to hang up on anybody or have to get my supe for them. But I did once have to listen to some old ladies life story for an hour and nine minutes, I was praying that she would swear at me so I could hang up on her.
WOW..this was pure genius..lol
If the caller had only been calm when he talked to the rep, it would have been so much easier for him....
lol... wouldnt it be easier to calm down and say the problem and the service number and wait a couple of second . Fucking redneck .
He doesn't sound like a redneck to me. He's from Yankee land is my guess.
Although "what do I gotta do?" makes me doubt my last line.
hahahahahahaha
haha
"I'm sorry but we will need to send over one of our service staff next week to take a look at it for you. He'll be coming round between 9am and 5pm either on Monday, Tuesday, Wednesday, Thursday or Friday. Now I'll just need to ask a few more questions to assist our technician. Firstly, do you have any firearms stored on the premises?"
That idiot sounds like he should be no closer than 100' to the nearest computer. What a jerk!!
Oh well he got it turned off. DUMBASS.
well anyway its a laptop, he could have just unplugged it and left it alone for a while till the battery died.
Im kinda on the angry guys side though. I mean why the fuck couldnt they just tell him? I think the real dumbass is the guy on tech support. Who cares whos computer it is, just let him shut it the fuck off before he KILLLS YOOOOUU
Yeah, protocal so he isnt fired?
You have to document what you do for the customer and the equipment so that if there is ever another problem, you can access what has been done before. I also advise against just pressing 0 constantly when you get the automated system, you will probably just get an operator that will have to put you back on hold while they transfer you to the dept. you need to get to. Also, you move to the back of the queue again.
That guy handled that well. When I get people like this, I actually laugh and they're like, why are you laughing?! Then I have to lie or something.
"Okay sir, it sounds like your laptop has a fever. You need to open it all the way, then lay it in a bathtub full of cold-water. I know it sounds strange, but this is how you cool the shutdown protocol enough to perform the ni-night sequence." "Okay, go ahead and do that, I'm going to pull my pants down and fap until all the bubbles are gone -then we'll move to step 2".